The Iconiches Returns & Refunds: Your Satisfaction Guaranteed

At The Iconiches, your satisfaction is our top priority. That’s why we offer a hassle-free 30-day return policy on all eligible items. Change your mind? Not quite the right fit? Simply return the item in its original, unworn condition with all tags and packaging attached within 30 days of purchase, and we’ll gladly issue a full refund.

Easy Returns, Happy Customers

Returning your item is simple. Just reach out to our friendly customer service team by phone or email, providing your order number, product details, and the reason for your return. We’ll guide you through the process and ensure a smooth refund experience. Please note that return shipping costs are typically the customer’s responsibility unless the item arrives damaged or defective.

Exceptions & Recommendations

For hygiene reasons, we cannot accept returns on intimate apparel, swimwear, or earrings. Personalized items are also non-returnable unless they arrive with a defect. To ensure the perfect fit, we encourage you to carefully review product descriptions and sizing information before placing your order.

Refunds & Processing

Once we receive and inspect your returned item, we’ll promptly process your refund back to your original payment method. Processing times may vary depending on your financial institution. In the rare event that you receive a damaged, defective, or incorrect item, please contact us immediately so we can arrange for a replacement or full refund, including shipping costs.

Order Cancellations

Need to cancel an order? If your order hasn’t shipped yet, just let us know as soon as possible, and we’ll cancel it for a full refund. If your order is already in transit, you can still return it under our standard return policy once you receive it.

Questions? We’re Here to Help!

At The Iconiches, we’re committed to providing high-quality products and exceptional customer service. If you have any questions about our products, sizing, or the return/refund process, our dedicated customer service team is always ready to assist you. For complete details, please refer to our full Refund and Returns Policy.

Thank you for choosing The Iconiches! Your satisfaction is our ultimate goal.

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